Last Updated: 27 August 2024
Welcome to domdolla.com (the “Website”). This Privacy Policy describes how Dom Dolla Music Pty Ltd (“us”, “we” or “our”) collects, uses, processes and discloses your Personal Information in connection with our Website. We respect the privacy and confidentiality of the information provided by you, and take all reasonable steps to adhere to the Privacy Act 1988 (Cth) (including the Australian Privacy Principles), the EU General Data Protection Regulation 2016/679 (the “GDPR”) and all other applicable privacy law together, ‘Privacy Law’).
In this Privacy Policy, ‘Personal Information’ means any information about an identified or reasonably identifiable person, whether true or not.
By using our Website, you agree to the collection, use, storage, processing and disclosure of information in accordance with this Privacy Policy.
1. Information We Collect
Personal Information: The Personal Information we collect about you typically includes your name, date of birth, billing address, shipping address, payment information, email address, social media usernames, and phone number.
Device Information: We collect information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, we collect information about the individual web pages or products that you view on the Website, what websites or search terms referred you to the Website, and information about how you interact with the Website. To the extent that this information constitutes Personal Information (whether in isolation or considered cumulatively), we will handle it in accordance with this Privacy Policy.
Cookies and Tracking Technologies: We use cookies, pixels, web beacons, and similar tracking technologies to collect and store information about your usage of our Website. This helps us provide a better user experience and analyze our traffic. Please refer to our cookie policy available. Where cookies enable us to collect information that is considered Personal Information, we will handle that information in accordance with this Privacy Policy.
2. When We Collect Your Information
We collect your information when you browse the Website, sign up to our mailing list, register your interest in a Dom Dolla release or performance, participate in a Dom Dolla-related promotion, make or attempt to make a purchase through the Website or otherwise contact us.
We will always try to collect your Personal Information from you directly. However, where it is not reasonable or practical to collect Personal Information from you directly, we may collect your Personal Information from our partners, including our customer relationship management service providers, digital service providers such as Spotify, our record label, ticketing partners, event promoters, venues, agents, collaborator brands, or other partners.
It is your choice to provide your Personal Information to us. Wherever it is lawful and practicable, you have the option not to identify yourself when interacting with us. Please be aware that it may be necessary for us to collect your Personal Information to provide you with our products and services. If you do not wish to provide your Personal Information, we may not be able to provide the Website or our other products and services to you in a fully operational form.
We will not knowingly collect, use, store, process or disclose Personal Information of any person under the age of 16 without the consent of a parent or guardian.
3. How We Use Your Information
We use the information we collect in the following ways:
To Process Transactions: We use your Personal Information to process your orders, manage billing, and provide customer support.
To Improve Our Website: We use the device and usage information to improve and optimize our Website, including generating analytics about how our customers browse and interact with the Website.
To Facilitate Promotions: We use your Personal Information to facilitate Dom Dolla-related promotional activities, including promotional activities run in conjunction with our partners.
Marketing and Advertising: We, or our third party marketing service providers, may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you, typically in the form of emails. Such advertisements and communications are only sent to you if you have requested or subscribed to them, and always in compliance with applicable privacy and spam laws. You can opt out of our marketing communications at any time by unsubscribing or emailing us and your request will be actioned as soon as possible.
4. Sharing Your Information
We do not and will not sell, rent or license your Personal Information unless we have otherwise obtained your express consent to do so.
We may share your Personal Information with the following third parties:
Promoters, Venues, Agents and Record Labels: We may share your Personal Information to third party promoters, venues, agents and record labels in connection with Dom Dolla releases or performances, including promotional activities in relation to those releases and performances.
Partners: We may share your Personal Information with our collaborator brands and other partners in connection with promotional activities organised and operated as part of such collaborations.
Service Providers: We may disclose your Personal Information third-party service providers, such as payment processors, hosting providers, and marketing service providers, to allow them to perform functions and provide services to us.
Compliance with Laws: We may disclose your information to third parties such as government agencies and regulators if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor organization.
You may withdraw your consent for us to share your Personal Information with third parties at any time by contacting us via the details set out below, but please note that withdrawal of such consents may affect your ability to effectively access and use the Website or our other products and services.
5. Your Rights
In accordance with the GDPR, we acknowledge the right of EU subjects to:
have their data erased that is no longer being used for a legitimate purpose;
request a copy of all Personal Information held about them by us in a readable format, along with supplementary information to verify that such Personal Information is being processed lawfully; and
request restricted processing of their Personal Information whilst any complaints or concerns are being resolved.
To erase, request or restrict processing of your Personal Information, please contact us using the details below.
6. Accessing or Correcting Your Information
You can access your Personal Information held by us by using the contact information set out below, but we may need to verify your identity before providing you with any such information. You may also notify us if you believe that any Personal Information we hold about you is inaccurate or out of date, and we will take all reasonable steps to correct it.
There may be situations where we are unable to provide you with some or all of your Personal Information, but if this is the case we will tell you why.
7. Complaints
If you believe we have breached applicable Privacy Laws or would otherwise like to make a complaint about the way we have dealt with your Personal Information, you can contact us using the contact information set out below. If you choose to contact us, please ensure that you clearly set out your complaint and include your full name, email address and telephone number. We will take all reasonable steps to respond to within a reasonable period of time, and if you are dissatisfied with how we have resolved your complaint we will also provide you with information about further steps you can take.
8. Data Security
We implement reasonable security measures to protect your Personal Information in our possession from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the security of your Personal Information.
We retain your Personal Information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations.
In the event that there is a breach of our security and your Personal Information is compromised, we will promptly notify you in compliance with the applicable law.
9. Links to Other Websites
This Website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our Website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by the Website.
10. International Data Transfers
Your information, including Personal Information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction, such as Australia, New Zealand, the United States of America, the United Kingdom, the European Union, Canada and Argentina. Such transfers may also include disclosure of your Personal Information to promoters, collaborator brands, venues, record labels, agents and third party service providers and other partners, as outlined above. Where such transfers occur, we will take reasonable steps to ensure that the recipients of your information deal with your Personal Information in accordance with the Privacy Law relevant to your jurisdiction.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
hello@domdolla.com
Cookie Policy
1. What Are Cookies?
Cookies are small text files that are placed on your device to help the domdolla.com (the “Website”) provide a better user experience.
2. How We Use Cookies
We primarily use cookies when you place, or attempt to place, an order using the Website’s e-commerce or payment facilities, to ensure that your order is remembered between pages.
3. Third-Party Cookies and Pixels
In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through the Website .
Google Analytics: The Website uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web for helping us understand how you use the site and ways that we can improve your experience. The Website also uses Google Analytics ‘pixels’, which are small transparent images embedded in the Website, to help us understand how you use the site.
4. Disabling Cookies
You can prevent the setting of cookies by and/or adjusting the settings on your browser (see your browser Help for how to do this). Be aware that there are no industry-standard options for disabling cookies without completely disabling the functionality and features they add to this site, and disabling cookies may affect the functionality of this and many other websites that you visit.
5. More Information
If you are looking for more information, you can contact us through our preferred contact methods set out below.
Contact Us
hello@domdolla.com
